The DM Roads Adelaide Operations Support Centre is LIVE!
The newly launched Operations Support Centre (OSC) operates 24/7 and streamlines our response to issues across the road network.
Based in Adelaide, the OSC employs six full time staff and represents an expansion of the DM Roads capability and service offering in South Australia.
The OSC will also be an important resource for our DM Roads team nationally with the ability to strengthen our after-hours emergency response and fault reporting to clients across the country.
More than 650 requests for service and enquiries are made to the OSC each month for South Australia alone.
OSC Team Leader Kelly Tait said the OSC would deliver a better service to our customers and the community.
“Our OSC team will work closely with our customers, state traffic management centres and members of the public to identify, assign and respond to issues on the network more effectively,” Kelly said.
“We officially launched the Centre with a small ribbon cutting ceremony to recognise the hard work of our team and to celebrate this exciting milestone.”